Don’t abandon users, always be testing

A few weeks ago at the CaseV conference I was trying to get wifi in the Chicago Sheraton and unfortunately it was not free, they charge by the day. I fired up my laptop fully prepared to pay the $13.63 for a day’s worth of internet when I was presented with the form above.
A few [...]

LinkedIn and the WSU identity crisis. #fail

There are quite a few WSU’s out there, Wayne State University (where I am from), Washington State University, Wichita State University, Wright State University, etc. So referencing WSU on the web doesn’t always work.
Today I received a LinkedIn invitation from someone I did not know in person. So I checked out her profile and got [...]